Privacy Policy

1. Introduction

American House Dr LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a contact form inquiry.

2. Information We Collect

When you submit a contact form on our website, we may collect the following information:

• Full name
• Phone number
• Email address
• Type of project (e.g., garage floor, patio, driveway)
• Any additional message or project details you provide

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Contact you via phone, text, or email regarding your project
• Schedule consultations and service appointments
• Improve our website and customer service

4. SMS/Text Communications

Consent to Receive Text Messages: By providing your phone number and submitting a form, you expressly consent to receive text messages from American House Dr LLC regarding your inquiry, quotes, appointments, and service-related communications.

Message Frequency: You may receive up to 5 text messages per inquiry. Standard message and data rates may apply as determined by your mobile carrier.

Opt-Out: To stop receiving text messages, reply "STOP" to any message you receive. You will receive a confirmation text after opting out.

5. Information Sharing - NO SHARING

We do not sell, trade, rent, or otherwise share your personal information—including your phone number or email address—with third parties for their marketing purposes. Your information is used solely by American House Dr LLC to communicate with you about our services. We may only share information with service providers who assist us in operating our business (such as SMS service providers), and they are contractually prohibited from using your information for any other purpose.

6. Message and Data Rates

By consenting to receive text messages, you acknowledge that message and data rates may apply based on your carrier's plan. American House Dr LLC is not responsible for any charges incurred by you as a result of receiving our text messages. You should consult your mobile carrier for details about your specific plan's text messaging charges.

7. Carrier Liability Disclaimer

Text messages are sent via mobile carriers, and we cannot guarantee the timely delivery of any message. American House Dr LLC is not liable for any delays, failures, or non-delivery of text messages due to issues with mobile carriers, network coverage, or other technical difficulties. We will make reasonable efforts to deliver messages promptly.

8. Age Restriction

You must be 18 years of age or older to use our services and submit inquiries. By submitting a contact form, you represent and warrant that you are at least 18 years old. We do not knowingly collect information from individuals under the age of 18.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may choose to disable cookies through your browser settings, though this may affect website functionality.

11. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of text and promotional communications at any time by replying "STOP"

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact & Support Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need assistance opting out of text messages, please contact us:

For immediate text message opt-out, simply reply "STOP" to any message you receive from us.